We stand behind our work and strive to ensure every client is completely satisfied with our services. If you are not happy with the work delivered, please contact us within 7 days of receiving the files to discuss adjustments or a refund.

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Refunds are considered on a case-by-case basis, depending on the stage of the project and the work already completed. In most cases, we will first offer revisions to address any concerns.

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Refunds are not available once the final files have been approved and delivered, as you will already have received the complete InDesign package with all necessary materials.

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To request a refund, email us at welcome@bookwormsdesign.com with your project details and the reason for your request. We aim to respond within 24h on business days.